What’s included and what costs extra at Grand Bohemian Charlotte
Included with most room rates: complimentary Wi‑Fi and access to the 24‑hour fitness center. Many services cost extra — parking (valet), on‑site meals at Mico and Búho Bar, spa treatments, pet fees, and some in‑room requests (rollaway beds) carry separate charges.
In this guide
- What the room rate usually includes
- Meals, restaurants and bars — what costs extra
- Parking, transportation and shuttle services
- Spa, wellness and extra treatments
- Pets, extra bedding and accessibility
- Event spaces, meeting services and wedding extras
- Check‑in/check‑out, cancellation and common front‑desk charges
What the room rate usually includes
Standard inclusions reported across booking channels are complimentary Wi‑Fi for guests and use of the on‑site fitness center. The front desk is staffed 24 hours.
Basic in‑room amenities (TV, toiletries, housekeeping) are provided as part of the room rate; breakfast is not included unless you buy a rate that explicitly states breakfast is included.
- Complimentary Wi‑Fi (hotel-wide; some sources list paid wired options in specific cases)
- 24‑hour front desk service
- Complimentary access to the fitness center (reported 24/7)
| Included item | Notes |
|---|---|
| Wi‑Fi | Reported complimentary; wired in‑room fee appears on some older listings |
| Fitness center | Complimentary for guests; equipment includes cardio machines and free weights |
| Front desk | Open 24 hours |
Meals, restaurants and bars — what costs extra
The hotel has on‑site dining but meals are not included in a standard room rate. Mico Restaurant serves breakfast, lunch/brunch and dinner; Búho Bar is the rooftop tapas/cocktail lounge on the 16th floor.
Both Mico and Búho Bar take reservations (OpenTable is commonly used). The on‑site Starbucks (first floor) also operates separately and charges for items ordered there.
- Mico Restaurant — Breakfast (Mon–Fri 7:00–10:30; Sat–Sun 7:00–11:00), Lunch/Brunch, Dinner (daily 5:00–10:00). Reservations recommended.
- Búho Bar — 16th-floor rooftop tapas and cocktails; hours vary (typically afternoons/late night Fri–Sat).
- Starbucks (first floor) — café hours and charges apply
| Venue | Typical charge |
|---|---|
| Mico Restaurant | À la carte; breakfast not included with room |
| Búho Bar (rooftop) | Cocktails and tapas — separate purchases |
| Starbucks (first floor) | Standard café pricing |
Parking, transportation and shuttle services
Parking is valet only and is billed separately from the room rate. Marriott's listing shows an overnight valet charge (commonly cited around $48 per night) and height restrictions for the valet garage apply.
The hotel does not provide a hotel shuttle. Alternate airport transfer options and local car service details vary by source; some guest reviews mention a complimentary BMW car service locally, but that is not confirmed on the official hotel site.
- Valet parking: surcharge (Marriott lists $48/night as the overnight valet rate)
- No hotel shuttle service to/from the airport (per Marriott)
- Ask the front desk about local car options or taxi/ride‑share; Yellow Cab airport service is referenced on some official listings
| Service | Included? | Typical cost |
|---|---|---|
| Valet parking | No | $48 per night (reported on Marriott site) |
| Hotel shuttle | No | Not offered |
| Local courtesy BMW (reported by guests) | Unclear | May be complimentary for short local trips per guest reports; confirm with hotel |
Spa, wellness and extra treatments
Poseidon Spa (The Spa at Grand Bohemian) is on property and offers massages, facials, body therapies and signature HydraFacial treatments. Spa services are appointment‑only and billed separately from the room.
The spa requires advance booking for treatments and enforces cancellation windows (24‑hour notice for single services; 48 hours for multiple treatments). The spa is wheelchair accessible and includes a private outdoor terrace for select services.
- Signature HydraFacial and Platinum HydraFacial available (these are paid services)
- Couples treatments and other specialty options offered by appointment
- Spa cancellation policy: 24‑hour notice for single services, 48 hours for multi‑service bookings
| Service | Included with room? | Notes |
|---|---|---|
| Spa treatments (HydraFacial, massages, etc.) | No | Appointment required; separate charges apply |
| Spa terrace use (with treatment) | No | Part of certain booked services |
| Fitness center access | Yes | Complimentary for registered guests |
Pets, extra bedding and accessibility
Dogs are welcome with a non‑refundable pet fee. Marriott's policy lists dogs only, up to two dogs per room, 30 lbs max per dog, with a non‑refundable fee (Marriott lists $150 or $200 for two — some third‑party sites show slightly different amounts). Service animals are always welcome without fee.
Rollaway beds and other in‑room requests may be available for a nightly fee; one widely cited rollaway charge is about $29.06 per night. The hotel offers wheelchair‑accessible rooms and public spaces, accessible parking options, and a stair‑free path to the entrance.
- Pet policy: dogs only, up to 2 dogs, 30 lbs max each; non‑refundable fee applies (Marriott lists $150/$200 depending on number of dogs)
- Rollaway bed: usually available for a nightly fee (example listed on some sites ~ $29.06)
- Accessibility: accessible rooms and public areas, elevators and accessible spa/fitness facilities
| Request/Item | Included? | Typical cost |
|---|---|---|
| Pet fee (dogs) | No | $150 per stay (Marriott lists; some OTAs show different amounts) |
| Rollaway bed | No | ~$29.06 per night (reported on some booking sites) |
| Accessible room | Yes | Available on request |
Event spaces, meeting services and wedding extras
Grand Bohemian Charlotte provides extensive event and wedding spaces — more than 16,000 sq ft across ballrooms, rooftop terraces and garden venues. Event space rental, catering and AV services are charged in addition to room rates.
If you plan a meeting or wedding, expect separate contracts and fees for room rental, food and beverage minimums, in‑house catering, AV support and event staffing. The hotel lists dedicated meeting planners and in‑house catering as options.
- Palace Ballroom, Bohemian Garden, Queen's Terrace and Gallery rooms are available for private events — capacities vary by room
- In‑house catering and AV/high‑speed Wi‑Fi setup are offered for a fee
- Contact the hotel's event team for detailed pricing and availability
| Venue | Typical use |
|---|---|
| Palace Ballroom | Large weddings and conferences (largest indoor ball room) |
| Bohemian Garden | Open‑air receptions and outdoor events |
| Queen's Terrace / Gallery rooms | Rooftop events, small to medium meetings |
Check‑in/check‑out, cancellation and common front‑desk charges
Standard check‑in time is 4:00 PM and check‑out is 11:00 AM. The front desk operates 24 hours for arrivals and guest needs. Some OTAs list a check‑in end time of midnight and a minimum check‑in age of 21 on certain listings — confirm with reservations if this affects your party.
Typical additional front‑desk charges include incidental authorizations, late check‑out requests (subject to availability and possible fees), and long valet wait times have been reported by guests during busy periods.
- Check‑in: 4:00 PM (official)
- Check‑out: 11:00 AM (official)
- Front desk: 24 hours
| Item | Policy |
|---|---|
| Check‑in time | 4:00 PM |
| Check‑out time | 11:00 AM |
| Minimum check‑in age | Some listings show 21; others 18 — confirm at booking |
